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Store: 636-532-3133 | Pool Service: 636-733-9011

Hot Tub Service Info & Request Forms

Hot Tub Service Info & Request Forms

Service Department Info

Main Phone:
636-532-3133

Hours:
Monday-Friday   |   10:00 AM – 7:00 PM
Saturday   |    9:00 AM – 5:00 PM
Sunday   |    12:00 PM – 4:00 PM

***Please Note – We only offer repair and maintenance services on the following brands of hot tubs:***
Hot Spring
Limelight
Tiger River
Hot Spot
FreeFlow


Hot Tub Maintenance Plans

Weekly Spa Service – $39.95/week

  • Test water & balance chemicals
  • Rotate & clean filters
  • Clean water line & bartop
  • Vacuum spa debris
  • Clean & UV Protect spa cover
  • Includes a drain & clean every 4 months
  • **Select chemicals included

Spa Maintenance Program – $199.95/visit

  • Drain the spa & clean spa shell
  • Chemically clean filters
  • Clean & UV Protect spa cover
  • Refill spa & treat water (add $40 for softened water)
  • Install Freshwater Ionizer (not included in price)
  • **Select chemicals included

One Time Drain & Clean – $299.95/visit

  • Includes everything in the spa maintenance program as listed above
  • **Select chemicals included

**Clean Start, Silk Balance, & Freshwater Ionizer not included in the price.

 

Pick your maintenance plan here!

Hot Tub Repair Services

Basic Labor Rates

1st Hour             $150

2nd+ Hours      $75/hr

Spa Inspection/Check Up Visit – $150

  • Recommended Annually
  • Check mechanical operation of spa
  • Perform site survey for any safety or code issues
  • Advise & provide quote for any repairs necessary

Spa Winterization – $175 (chemicals included)

  • Recommended any time spa is drained for extended time
  • Drain the spa & blow out jet lines
  • Apply antifreeze to spa plumbing

 

 

 

 

 

Fill Out Repair Request Form Here!

Repair Request Form

  • Need some technical assistance for your Hot Spring, Limelight, Hot Spot or Freeflow hot tub? Please complete this form and we will contact you.

  • (To find the serial number, look for a sticker on the wall inside your tub's equipment compartment.)

  • Your Contact Information



  • Address Where Service is Needed


Please Note:
*Unless outdoor temperatures are freezing or there is a cause for concern, there is not a tech on call on weekends.
*All repair work itself is done at the customer’s home by highly qualified service personnel.
*We have a fully stocked parts department so that any spa we sell can be repaired in a timely fashion for a reasonable service charge.

Service and repair

ATTENTION – ATTENTION – ATTENTION

Dear Baker Pool & Spa store and hot tub Customer,

As the world battles the Coronavirus, it is essential that we maintain all bodies of water to prevent the spread of other diseases. To that end, it is our sincere hope for our store in the Chesterfield Valley (6 THF Blvd 63005) to remain open during our normal business hours throughout the “Stay at Home Order” issued by the St Louis County Department of Public Health. As a business that supports the sanitation of numerous bodies of water throughout the area, we will continue to serve our customers until otherwise ordered.

That being said, we will not maintain a full staff at the store in an effort to comply with “social distancing” guidelines. We have the following options to serve you during this period:

1. Curbside Pickup – Simply call in your order (636-532-3133) and we will contact you when it is ready.

2. Delivery – We can deliver your season supply of pool chemicals to your garage. Delivery charges are as follows:

  • $25 within 15 miles of our store.
  • $50 from 15 – 30 miles.
  • Beyond 30 miles, please call for a quote.

Water Test Drop Box – Our drop box is located on the outside back wall of the store. You can drop off a water sample 24/7 and we will contact you when your results are ready. Please make sure your bottle includes your name, address and preferred contact number.
For hot tub repair and maintenance services, we are running routs as normal and would ask for your cooperation at this time as follows:

Please remain inside your home when our technician is onsite. The tech will call you when they arrive and before they leave.
We will not be performing any services that require us entering homes at this time.
Thank you for your patience during these unique circumstances.

Since 1968, Baker Pool & Spa has served the St. Louis region providing expertise in the pool and spa industry. Located conveniently in Chesterfield Commons. Stop in and see us today!