Reviews

Reviews, Ratings, & Testimonials

Check out what our customers have to say about us below! Looking to leave a review of your own? Click below to leave us some feedback. Feel free to contact us with any questions.

From 211 reviews
Bill Forrest
Bill Forrest
Amazing company that stands behind the products they offer. I had an issue with my Hot Springs Hot Tub that I discovered on a Friday Morning, they had a person in the area and had them stop by the same day to get the pump replaced in time … read more
via Google
James Favier
James Favier
Purchased a new spa cover and they gave sound advice and an excellent installation.Strongly recommend!
via Google
T C
T C
Great information and service. Thank you
Response from business owner
Appreciate the kind words! Thank you for leaving us a review!
via Google
Gary Johnson
Gary Johnson
Serious pool and spa pros.
Response from business owner
Thank you for taking the time to leave a review, Gary! We're your local pool and spa professionals!
via Google
Victorija Smith
Victorija Smith
From pool chemicals…to pool toys…to custom pool covers…to pool equipment…the ENTIRE staff is knowledgeable, professional, kind, friendly and always available to advise for this beautiful pool in my yard!! Thank you!! V. Smith
Response from business owner
Thank you for taking the time to leave us a review, Victorija! We are always here to help!
via Google
Timothy Daniels
Timothy Daniels
Came in absolutely clueless on how to take care of my fresh water hot tub. Got a crash course by the employee. She had an answer for every question and was extremely knowledgeable. Highly recommend Baker Pool & Spa if you have any questions… read more
Response from business owner
Thank you for the kind words, Tim. We appreciate you taking the time to leave us a review. We're always here to answer any of your questions!
via Google
Ryan Schlimpert
Ryan Schlimpert
We bought a spa from Baker and they have been a pleasure to work with. Seems like a good family business with honest and service oriented people.
Response from business owner
Thank you for taking the time to leave us a review. We appreciate the kind words, Ryan!
via Google
kelly kyriakos
kelly kyriakos
The guys did a great job of installing my new pool cover and the anchors required for them. Would highly recommend them for all your pool needs.
Response from business owner
Thank you for taking the time to leave us a review! Glad you guys are enjoying the new cover!
via Google
Linda Haas
Linda Haas
It started as an accidental meeting and a desperate need to get my water tested. Did not want to struggle with the pool water like I did last year. Pleased to say I have been going here sober and I can honestly say that this year there was … read more
Response from business owner
Glad you found us Linda! We're always here to help!
via Google
M Raney
M Raney
Always professional, considerate and fair. Over 4 years of experience with this company now. Top shelf
Response from business owner
Thank you for taking the time to leave us a review, Mark. Appreciate the kind words! We are always striving to be the best!
via Google
Tim Crumly
Tim Crumly
Baker pool and spa is outstanding. Their knowledge and customer service is next to none! Definitely worth looking into for a Hot tub or info on pool products. They help me every step with my pool from green to clean ! 5stars
via Facebook
Trevor Mathis
Trevor Mathis
Always friendly and very knowledgeable!
Response from business owner
Thanks for the outstanding review, Trevor. I appreciate you taking the time to leave us a review.
via Google
Eric Pauls
Eric Pauls
Quick amd professional service
Response from business owner
Thanks for the review, Eric!
via Google
Amy Boarman
Amy Boarman
Expert advice on all things pool. Josh and the gang get the job done!!!
Response from business owner
Thanks for the review, Amy!
via Google
michael kimbel
michael kimbel
Friendly employees, great service been coming here for years!
Response from business owner
Thanks for taking the time to leave us a review, Mike! We appreciate the kind words.
via Google
David H
David H
Great selection and pricing.
Response from business owner
Thank you David we try to have a wide range of products. Doing that is very hard in the swimming pool industry.
via Google
Kevin Ganley
Kevin Ganley
I purchased a hot tub from Baker Pool and Spa 7 years ago. I have asked for help with minor repairs a few times. One phone call and was told their in-house department would call to set up an appointment. without fail I received a call … read more
via Facebook
Delbert Harper
Delbert Harper
Water test and good advice. Friendly staff.
Response from business owner
Thank you for the review Del! We appreciate your buisness!
via Google
Diane Limp
Diane Limp
Staff so helpful and friendly.I love the free water analysis!
Response from business owner
We appreciate the kind words! Thank you so much for leaving us a review.
via Google
Heather Raines
Heather Raines
Amazing service and knowledge; large selection of oil supplies and accessories
Response from business owner
Thanks for the review, Dug! Glad we could help.
via Google
Suzanne Slagle
Suzanne Slagle
Friendly staff and thorough explanation on what was needed to adjust pool chemistry.
Response from business owner
Thank you for taking the time to leave us a review, Suzanne! We're always here to help!
via Google
Bert Forde
Bert Forde
My review is based upon my experience with Baker Pool & Spa repairing my residential spa. My service technician, Patrick communicated when he would be here and what his process would be. He was on time and professional. I am very pleased … read more
Response from business owner
Thank you so much for taking the time to leave us a review, Bert!
via Google
Bob Schmersahl
Bob Schmersahl
Staff was very good and its nice to see we are in the Baker system even when we haven't purchased anything for quite a while. Plus it was great Baker had the part on a 15 year old spa.
Response from business owner
Thanks for taking the time to leave us a review, Robert. We're always here for you!
via Google
Ruth Naglich
Ruth Naglich
Excellent Service, staff are great subject experts, and very professional.
Response from business owner
Thank you for taking the time to leave us a review, Ruth. We appreciate the kind words!
via Google
Joyce Levin
Joyce Levin
If your hot tub requires service, Patrick is your guy! He is an awesome technician! His knowledge base and service is excellent!
Response from business owner
Thank you very much for the review, Joyce! I am glad you love Patrick because we do too!
via Google
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